FAQs – Fin Paws

General Questions

Q: What is Fin Paws?
A: Fin Paws is a premium online store offering high-quality kissan tarvikkeet, kissatarvikkeet, and tyylikkäät koiratarvikkeet for your pets.

Q: Where are your products made?
A: All products are sourced from trusted suppliers who follow ethical and sustainable practices.

Ordering & Payment

Q: How do I place an order?
A: Browse our products, select the items you want, choose the size, add them to your cart, and proceed to checkout.

Q: What payment methods do you accept?
A: We accept credit/debit cards, PayPal, and other approved payment methods.

Shipping & Delivery

Q: How long will delivery take?
A: Delivery times vary depending on your location. Estimated shipping times are provided at checkout.

Q: Do you ship internationally?
A: Currently, we ship within [Finland]. For international shipping inquiries, contact us at support@finpawsbrandbuddy

Returns & Exchanges

Q: Can I return or exchange a product?
A: Yes! Refer to our Return & Exchange Policy for details. Products must be in original condition.

Q: What if the size doesn’t fit?
A: If your pet’s size falls at the boundary, we recommend choosing the larger size. You can exchange it according to our policy.

Product Questions

Q: How do I measure my pet for the right size?
A: Check our Size Guide. Measure neck, chest, and back length for cats and dogs while standing.

Q: Are the toys safe for my pets?
A: Yes! All cat toys, Christmas cat toys, and dog accessories are tested for safety and durability.

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Contact

If your question isn’t answered here, contact us:

Email: support@finpawsbrandbuddy